On Monday 16th May, hostage negotiator Suzanne Williams came to talk at FHS as part of our Academic Enrichment Lecture series.

Williams told us a few of her many tales of dangerous and risky negotiations, from negotiating with terrorists and murderers, to drafting up kidnapping plans for Buckingham Palace, to using £10 of chips as a negotiation tactic.

For me, the highlight of the speech was when Williams shared her top three negotiation tactics:

  1. Seeing things from the other person’s point of view
  2. Empathising
  3. Engaging in active listening. We have two ears and one mouth for a reason!

I’ll be using these tips every day!

Gaia A, UIV pupil

Academic Enrichment Lecture - Suzanne Williams (7)